This is done under Start > Settings > Devices > Bluetooth & other devices. Remove the existing pairing and create a new pairing to the Bluetooth device. Try running the Bluetooth Troubleshooter utility that is included in Windows 10. Perform a Hard Reset by first doing a Shut Down then hold the hardware Power button for 20 seconds, release then wait a few seconds, then attach wall charger, and then briefly press the Power button again. Please verify that you have our latest firmware and OS patch installed, which is required in newer builds of Windows 10. This article is mainly in regards to troubleshooting a connection to a Bluetooth GPS receiver or other SPP (Serial Port Profile) device in Microsoft Windows 10 such as on the Mesa 3 or Mesa 2. General Bluetooth troubleshooting in Windows 10
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